Privacy & Cookie Policy

Last updated: July 29, 2026

Samuels Janitorial Services LLC (“Samuels Janitorial Services,” “we,” “us,” or “our”) respects your privacy. This Privacy & Cookie Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when you visit samuelsjanitorial.com, request a quote, or otherwise communicate with us.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you:

  • Request a walkthrough or quote
  • Submit a contact form
  • Call, email, or send us a text message
  • Ask a question about our services
  • Enter into a cleaning agreement with us
  • Provide feedback or a review

This information may include:

  • Your name
  • Company or organization
  • Email address
  • Phone number
  • Facility address or service location
  • Information about your facility, cleaning needs, schedule, and expectations
  • Messages and other information you choose to provide
  • Quote, contract, invoicing, and service information relating to our business relationship

Please do not submit sensitive personal information through our website unless it is necessary for us to provide the requested service.

Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics services, and security tools. This may include:

  • IP address
  • Browser and device type
  • Operating system
  • Referring website or search engine
  • Pages viewed
  • Approximate location
  • Date and time of access
  • Time spent on the website
  • Links and buttons used
  • Technical logs, errors, and security information

We use this information to operate, secure, understand, and improve our website and marketing.

2. How We Use Information

We may use collected information to:

  • Respond to inquiries and quote requests
  • Schedule and perform facility walkthroughs
  • Prepare cleaning plans, estimates, and agreements
  • Provide and manage cleaning services
  • Communicate about schedules, service requests, and account matters
  • Send invoices and maintain business records
  • Improve our website, services, and customer experience
  • Measure website traffic and marketing performance
  • Prevent spam, fraud, abuse, and security incidents
  • Comply with legal, insurance, accounting, and regulatory obligations
  • Establish, exercise, or defend legal claims

We do not use personal information for purposes that are materially different from those described here without providing appropriate notice.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies. Cookies are small files stored on your browser or device that help websites operate, remember preferences, understand usage, and measure marketing performance.

Essential and Security Cookies

These cookies support functions such as:

  • Website operation
  • Page navigation
  • Form functionality
  • Security and spam prevention
  • Saving privacy or cookie preferences

Disabling essential cookies may prevent parts of the website from functioning properly.

Analytics Cookies

We use Google Analytics to understand how visitors find and use our website. Google Analytics may collect information such as pages viewed, approximate location, device type, referral source, and interactions with the website.

Common Google Analytics cookies may include:

  • _ga
  • _ga_*

Analytics information is generally reported in an aggregated form and helps us improve website performance and understand which content is useful to visitors.

You can learn more about how Google uses information from websites that use its services at:

https://policies.google.com/technologies/partner-sites

Advertising and Conversion Measurement

We may use Google advertising or conversion-measurement technologies to understand whether our marketing results in website visits, phone calls, or quote requests.

These technologies may use cookies or similar identifiers. Even when an advertising campaign is paused, measurement tags may remain installed on the website unless they are removed or disabled.

Depending on your location and applicable law, the use of certain advertising technologies may be considered targeted advertising or the sharing of personal information. You may contact us to request that we limit this use.

Embedded Content

Our website may contain videos or other content embedded from third-party platforms such as YouTube.

When embedded content loads or when you interact with it, the third-party provider may receive information about your device, IP address, browser, and interaction with the content. If you are signed in to that third-party service, the activity may also be associated with your account.

YouTube content is governed by Google’s Privacy Policy:

https://policies.google.com/privacy

Where practical, we may use YouTube’s privacy-enhanced embedding option to reduce data use before a visitor interacts with a video.

Managing Cookies

You can control or delete cookies through your browser settings. Blocking certain cookies may affect how the website functions.

You may also use:

Your browser or device may also provide privacy settings that limit tracking technologies.

4. How We Share Information

We may disclose information when reasonably necessary to operate our business or provide services, including to:

  • Website hosting and maintenance providers
  • Email, phone, messaging, and communication providers
  • Analytics, advertising, and measurement providers
  • Spam prevention and website security providers
  • Accounting, invoicing, insurance, and professional advisers
  • Contractors or cleaning team members who need information to perform authorized services
  • Government agencies, regulators, courts, or law enforcement when required by law
  • A buyer, successor, or adviser in connection with a potential sale, merger, financing, restructuring, or transfer of the business

These parties may only receive the information reasonably necessary for the relevant purpose.

5. Sale of Personal Information

We do not sell personal information in exchange for money.

We may provide limited device, usage, or interaction information to analytics and advertising providers as described in this policy. Depending on the privacy law applicable to you, some forms of advertising-related disclosure may be defined as “sharing,” “targeted advertising,” or a “sale” even when no money is exchanged.

You may contact us using the information below if you wish to ask about or object to such processing.

6. Data Retention

We retain information for as long as reasonably necessary to:

  • Respond to your request
  • Provide and manage services
  • Maintain customer and business records
  • Meet accounting, tax, insurance, contractual, and legal obligations
  • Resolve disputes
  • Protect our business and enforce agreements

Retention periods may vary depending on the type of information and the reason it was collected. Information that is no longer reasonably necessary may be deleted, anonymized, or securely archived.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, transmission method, or storage system can be guaranteed to be completely secure. Please use caution when sending information online.

8. Your Privacy Choices and Rights

Depending on where you live and the law applicable to you, you may have the right to:

  • Request access to personal information we maintain about you
  • Ask us to correct inaccurate information
  • Request deletion of certain information
  • Object to or limit certain uses of your information
  • Ask about the categories of information collected and disclosed
  • Withdraw consent where processing is based on consent
  • Opt out of certain targeted advertising or information sharing

To submit a request, contact us using the details below. We may need to verify your identity before completing the request.

We will not discriminate against you for exercising an applicable privacy right.

Some information may be retained when required for legal, accounting, security, contractual, or other legitimate business purposes.

9. Third-Party Websites

Our website may contain links to external websites or services. We are not responsible for the content, security, or privacy practices of websites that we do not control.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

10. Children’s Privacy

Our website and commercial cleaning services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through our website, please contact us so that we can review and, where appropriate, delete it.

11. Changes to This Policy

We may update this Privacy & Cookie Policy when our website, services, technology, or legal obligations change.

The current version will be posted on this page with an updated “Last updated” date. We encourage visitors to review this policy periodically.

12. Contact Us

If you have questions about this Privacy & Cookie Policy or would like to submit a privacy request, contact:

Samuels Janitorial Services LLC
Email: kassbahr@samuelsjanitorial.com
Phone: +1 (920) 371-9670
Website: https://samuelsjanitorial.com/
Adress: 1964 Palisades Dr Appleton, WI